Office Manager

AJ Chambers are working with a Top Sports Law Firm who are based in West London to assist them in the hiring of their New Office Manager.

This role is diverse and a pivotal role within a vibrant and exciting Law Firm.

The Office Manager is responsible for the efficient day-to-day operation of the law firm's office, ensuring administrative, operational, and facilities functions run smoothly. The role supports lawyers and staff by managing office procedures, resources, compliance requirements, and administrative personnel while maintaining a professional environment for clients.

Key Responsibilities

Office Operations

• Oversee the daily administration and operation of the office.
• Develop, implement, and maintain office procedures and systems.
• Manage office supplies, equipment, and facilities.
• Coordinate maintenance, repairs, and vendor relationships.
• Ensure efficient filing and document management systems.

Staff Management

• Supervise administrative and support staff, including receptionists, legal secretaries, and office assistants.
• Assist with recruitment, onboarding, and training of support staff.
• Manage staff schedules, attendance, and performance reviews.
• Foster a positive and productive working environment.

Financial Administration

• Assist with budgeting and expense management.
• Authorise and monitor office expenditure within approved limits.
• Liaise with finance teams regarding invoices, supplier payments, and expense reporting.
• Support billing and client account administration where required.

Compliance and Risk Management

• Ensure compliance with relevant legal, regulatory, and health and safety requirements.
• Maintain confidentiality and data protection standards.
• Support the firm's compliance obligations, including record-keeping and audits.
• Assist with business continuity and risk management procedures.

Client Services

• Ensure a professional client experience from first contact through ongoing engagement.
• Oversee reception and client-facing administrative services.
• Handle office-related client concerns promptly and professionally.

Technology and Systems

• Coordinate with IT providers regarding office technology and software.
• Support implementation of new systems and processes.
• Ensure staff have appropriate access to systems and resources.

Person Specification

Essential Qualifications

• Educated to A-level standard or equivalent.
• Relevant management or business administration qualification desirable.

Essential Experience

• Previous experience in office management or administration.
• Experience supervising staff.
• Experience managing budgets, suppliers, and office facilities.
• Experience working in a professional services environment.

Desirable Experience

• Experience within a legal practice or Professional Services Firm.
• Knowledge of legal compliance and regulatory requirements.

Skills and Competencies

• Excellent organisational and time-management skills.
• Strong leadership and people-management abilities.
• Excellent written and verbal communication skills.
• High level of professionalism and discretion.
• Strong problem-solving and decision-making skills.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities and deadlines.

Personal Attributes

• Detail-oriented and highly organised.
• Proactive and self-motivated.
• Professional and client-focused.
• Trustworthy and able to handle confidential information.
• Flexible and adaptable.

Salary

c£60,000 plus benefits and Bonus

For further information please contact Ella Britton or Jess Dodman