Client Manager

Client Manager

Location: Hybrid / Milton Keynes

Salary: £50,000-£60,000

Role Type: Full-time, Permanent

AJ Chambers are currently supporting a well-established accountancy firm based in Milton Keynes that is seeking a Client Manager due to continued expansion.

Our client is a family-owned firm of accountants and business advisers, primarily serving SMEs and start-ups. This is an excellent opportunity to join a collaborative, values-driven environment where individuals are trusted to lead, develop, and make a genuine impact.

With strong Partner support, meaningful client relationships, and a clear focus on professional development, the firm combines high technical standards with flexibility and autonomy. Employees are encouraged to help shape the future of the business, contribute to strategic initiatives, and progress their careers within a supportive hybrid working culture.

Benefits

• Company pension
• Private medical insurance
• Death in service
• Career development and progression opportunities
• Family-feel working environment
• Modern, technology-focused firm
• Free parking

Key Responsibilities

Leadership & Team Management

• Provide strategic oversight, mentoring, and management for a small team and assigned client portfolio.
• Maintain high standards of compliance work while fostering strong client relationships.
• Develop team capability to support business growth and succession planning.
• Work collaboratively with Partners and Directors to support client delivery and wider strategic objectives, including service excellence, operational efficiency, and staff development.
• Identify training needs, performance gaps, or resourcing challenges, working closely with HR and Learning & Development.

Operational Oversight & Compliance

• Ensure timely, accurate, and compliant delivery of accounts, tax, VAT, and other statutory services.
• Monitor progress against internal and external deadlines, service level agreements, and client expectations.
• Promote effective use of internal systems, particularly Salesforce, to enhance visibility, efficiency, and accountability.
• Champion quality assurance processes and support the resolution of complex technical or client issues.

Client Management & Relationship Leadership

• Work alongside Partners and Directors to lead key client relationships, delivering value-added compliance and advisory services.
• Attend and contribute to strategic client meetings, providing insight on financial and operational matters.
• Support business development by nurturing existing client relationships and identifying opportunities for additional services.

Requirements

• Fully qualified ACCA or ICAEW (minimum 3 years post-qualification experience)
• Proven experience in people management and leadership
• Based in Milton Keynes, with willingness to travel to other sites as required

If you are interested in the above role, please apply today or for a confidential chat and further information on the role please call Pete Gloster at AJ Chambers.