OMB Tax Director

OMB Tax Director (Shrewsbury)

The Role

As an OMB Tax Director, you will provide strategic leadership on tax matters, overseeing client portfolios, ensuring compliance with UK tax regulations, and delivering strategic tax advice and planning. You will drive business development, mentor senior team members, and focus on delivering exceptional client service while supporting the growth and reputation of the firm across regional offices.

Client Focus

• Lead the management and development of client relationships, including key accounts.
• Identify and deliver service improvements.
• Demonstrate a strong understanding of clients’ current and future needs.
• Understand market and commercial factors influencing client requirements.
• Use a range of influencing approaches to achieve strategic outcomes.
• Make decisions that support long-term client relationships.
• Deliver high levels of client satisfaction measured through relevant KPIs.
• Lead cross-service line delivery across multi-office client portfolios.

Technical Excellence

• Recognised as a technical expert within the field.
• Oversee team capability to ensure delivery of accurate, high-quality work.
• Identify and address future technical, regulatory, resource, and training needs.
• Maintain broad awareness of technical issues across other service lines.
• Support capability development beyond own specialism.
• Ensure adherence to quality standards, processes, and training requirements.

Commitment

• Proactively lead initiatives aligned with the business plan.
• Create and maintain a positive and collaborative working environment.
• Promote wellbeing and team morale.
• Lead by example with professionalism and ethical behaviour.
• Act as a positive ambassador for the organisation’s brand, services, and values.
• Support a consistent organisational strategy and culture.

Attention to Detail

• Encourage high standards and continuous improvement.
• Monitor and address quality issues proactively.
• Share information transparently with colleagues and leadership teams.
• Communicate responsibilities, expectations, and deadlines clearly.
• Provide context and objectives for assignments while balancing detail with commercial efficiency.
• Contribute to the development of quality monitoring processes.

Efficiency

• Manage conflicting priorities and objectives effectively.
• Use data, market insight, and industry developments to improve efficiency.
• Support digital transformation initiatives across the team.
• Encourage effective time management and purposeful meetings.

Decision Making

• Apply a flexible and data-driven approach to decision making.
• Encourage open discussion and constructive challenge.
• Present balanced options and recommendations to stakeholders.
• Analyse complex information to support sound decisions.
• Exercise judgement on matters requiring escalation.
• Review and adapt decisions where outcomes differ from expectations.

Leading People

• Communicate direction clearly and balance business and people priorities.
• Empower and trust team members appropriately.
• Promote a culture of openness and collaboration.
• Develop others through coaching, delegation, and support.
• Challenge the status quo constructively where appropriate.
• Encourage ownership and engagement across the team.
• Support wider team development and career progression initiatives.

Leading Yourself

• Lead teams through complex challenges and change.
• Maintain authenticity and composure under pressure.
• Pursue new challenges and opportunities that support business growth.
• Demonstrate commitment to continuous professional development.
• Show resilience while recognising when support is required.

Driving Business Growth

• Build and strengthen external networks that generate business opportunities.
• Evaluate and refine business development strategies.
• Grow and manage a client portfolio, including increasing fee income and service offerings.
• Understand the commercial aspects of client engagements and fee setting.
• Clearly articulate the value proposition of services provided.
• Use technical expertise and collaboration to support business development activity.
• Prepare and present tax proposals and tender documentation.
• Support offices in identifying and implementing client tax strategies.

Living Our Values

• Demonstrate behaviours aligned with organisational values and culture.
• Promote and uphold expected standards across the business.

Technical Skills

• Lead tax engagements, including complex assignments, with limited partner support.
• Anticipate risks and issues on tax assignments and take appropriate action.
• Collaborate effectively with specialists and other service lines to deliver integrated client solutions.
• Demonstrate strong project management and coordination skills.
• Identify cross-selling opportunities across existing and prospective clients.
• Confidently discuss a broad range of tax matters with clients and involve specialists where appropriate.
• Support departmental strategy, planning, and operational responsibilities.
• Champion innovation, technology, and process improvement within the tax function.
• Promote and oversee quality controls at a regional level.
• Support talent identification, development, and retention initiatives.
• Assist with performance management where required.
• Support recruitment and workforce planning activities.
• Develop internal and external networks and promote service offerings through presentations and business development activities.

Qualifications

• Relevant accountancy and/or tax qualification, or qualified by experience (e.g. ATT, CTA, ACA, ACCA, or equivalent).

Essential Experience

• Previous experience gained within an accountancy practice environment, supported by relevant professional study and practical tax experience.