Client Services Executive

Up to £42,000


Ella Britton

AJ Chambers have an exciting opportunity for a Client Services Executive/Legal PA to join an established International Law Firm in the City.

A Client Services Executive has responsibility to ensure that their skill set is up to date and they are familiar with the Firm’s Teams, key individuals, clients, internal systems and procedures. This will ensure that the Client Services Executive is able to carry out the role effectively and where appropriate, discuss any training requirements with the Client Services Lead.

In addition to this:
• Accurate typing speed of at least 60 words per minute
• Advanced knowledge and experience of using Software including all Microsoft Office packages
• Experience of using Practice Management systems
• Demonstrate solutions-focused working methods
• Demonstrate the ability to use initiative and develop solutions to ensure a good service is provided at all times

Role and Responsibilities (this is a broad but not exhaustive list)

Project Co-ordination
• Distribute and co-ordinate appropriate support for specific client projects
• Set up processes for client matters through liaison with Partners, Fee Earners and client contacts
• Support Partners, Fee Earners and the Business Development and Marketing Teams with preparation of pitches, presentations and events and with other projects and tasks
• Identify and act upon process improvements across the team to enhance both internal and external client services

Client Relationship Management
• Ensure that all client related correspondence is received by the appropriate Partner or Fee Earner
• Take an active role in relationship management and client care
• Enter and ensure accuracy of client information on the Client Relationship Management system, currently InterAction
• Communicate with external clients both independently and upon instructions from Partners and Fee Earners
• Arrange client meetings and ensure efficient responses to written and verbal client queries
• Check to ensure clients terms of business in place as soon as file opened and to follow up with Fee Earners accordingly

• Assist Partners and Fee Earners in ensuring time recording is up to date and captured in a timely manner
• Liaise with the appropriate Finance team in relation to invoices, expenses, client billing and accounts
• Process invoices and expenses on the online system, currently Chrome
• Assist the billing and credit control processes and liaise with the Finance team in relation to these to ensure a consistent and efficient approach
• Produce standard financial and time reports through the system

• Participate in distribution of work and monitor progress of work allocated to Client Service Administrators to ensure tasks are completed in a timely manner
• Monitor and track all tasks and prioritise accordingly
• Diary management and coordination to ensure Partners and Fee Earners receive regular updates on meeting arrangements
• Take responsibility for room booking and meeting coordination, including confirmation of attendees, arranging relevant technology, refreshments, and catering
• Ensure travel bookings are completed and that relevant information is submitted and communicated in advance
• Arrange for the photocopying, scanning, printing and filing to be carried out by the team
• Arrange for files to be opened, closed and maintained
• Supervise Client Services Administrators’ record keeping and general filing tasks
• Use effective systems to ensure both short and long term tasks are completed within required timescales

Other duties and responsibilities
• Assisting other members of the team, both proactively and at the request of the Client Services Lead
• Provide cover for the Client Document Executives as necessary (for example during periods of heavy workloads, holiday or sickness periods)
• Short dictations and basic amendments and document updates
• Conflict searches, file opening and risk assessment forms
• Drafting letters of engagement
• Updating and maintaining integrity of information held in Outlook, InterAction and 3E
• Minor document production amendments and assistance
• Working effectively with other legal and Business Resource teams as required
• Any other duties as reasonably requested by Partners, Fee Earners, Client Services Leads or the Internal Client Services Manager

This is a great time to join a prestigious firm who are expanding. The role will offer a competitive salary and benefits package.

For further information please contact Ella Britton

  • Junior Corporate & Commercial Lawyer
    Up to £75,000

    AJ Chambers are delighted to be working with a top 10 Accountancy with an alternative business structure licensed to provide legal services.

    A fantastic opportunity has arisen for a well-rounded Corporate / Commercial Lawyer to join their small and dynamic client facing team.

    Working closely with the partners, the successful candidate will provide advice to a range of clients (mainly owner-managed businesses ranging in size from £2m to £50m) across sectors including construction and manufacturing. You can expect to advise on a range of matters including corporate, commercial, commercial property and employment.

    Key Requirements:

    UK qualified lawyer with between 1 - 3 years PQE. Corporate / Commercial background with strong corporate transactional experience. Experience in dealing/advising on matters such as GDPR, IP, employment, and Commercial Property queries is highly desirable. Experience working with owner-managed businesses between £2m to £50m turnovers is desirable but not essential.

    Key Responsibilities:

    Advising clients on

    Corporate transactional matters such as mergers and acquisitions, restructures, and reorganisations. Company secretarial and shareholder agreements. Commercial matters, including providing advice on GDPR and IP. Non-contentious employment matters such as advising on employee contracts and handbooks, settlement agreements and grievance processes

    If you are looking for a varied and exciting role within a unique and dynamic firm, please do get in touch for further details.

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    Main Duties:

    Meeting company Targets, including Billings and KPIs Working alongside senior members with managing caseloads, including managing your own caseload independently Covering all rounded Litigation Matters, including Personal Injury Knowledge in Property Litigation is preferred but not essential Provide Clients with the firm\'s High Quality Service


    Up to £40,000 Salary 28 Days Holiday Death in Service Flexible Working

    If you are keen on this job role please contact Clementine Matiwaza at AJ Chambers.

  • Accounts Semi-Senior - General Practice - Top 50
    £32000 per year - 36000 per year

    About the firm

    Established for over 50 years, this is a dynamic, medium-sized firm with offices in Central London, with 10 partners & around 80 staff, ranging from apprentices to highly experienced managers.

    They provide the full range of professional services typically provided by an established and progressive accountancy firm, including audit and accounts, management consultancy, payroll and taxation.

    The ‘go to’ firm for small and medium sized enterprises providing a truly excellent professional service that is tailored to meet clients’ needs and requirements. Clients range from all fields of business, industry, the professions and arts, including large corporates operating nationally and internationally, privately owned businesses of every size, partnerships, sole traders and self-employed individuals.

    About the role

    Semi-Senior Accountant to work within a busy Accounting Solutions Department in the London office, which provides a wide range of services to clients, including accounts preparation, bookkeeping and the production of management accounts and information.

    The main duties for this position will involve working on the books and records for sole traders, partnerships and limited companies (including those within groups) along with the preparation of VAT returns, statutory and management accounts.

    The ideal candidate will have relevant previous experience, have completed their AAT qualification and will be self-motivated, computer literate and have good written and verbal communication skills. Study support may be made available for candidates completing or looking to complete their ACCA qualification.

    Key tasks and responsibilities:

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    Essential skills:

    Previous experience in book keeping, completing VAT returns and accounts preparation, having completed the AAT qualification (Professional Diploma in Accounting) or equivalent Ideally we are looking for a minimum of 18 months to 2 years’ relevant experience Highly motivated self-starter with the ability to complete assignments within time constraints and deadlines Good organisation skills with the ability to multi task and assist on ad hoc assignment Ability to communicate information clearly, concisely and accurately, both in person and when using the telephone and email Ability to check for accuracy and give good attention to detail

    Desirable skills:

    Prior experience of using CCH software packages, Sage, Quickbooks and/or Xero Account Good IT skills, including experience of accounting software programs, Word, Excel and other Windows based systems

  • Commercial Property Lawyer
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    If you are a Paralegal, a Newly Qualified Solicitor or a Qualified Lawyer looking for career progression in Commercial Property, AJ Chambers is currently working with a Well-Established firm in Cambridge. This firm is open to seeing candidates of different levels, with a keen interest in wanting to work in their Commercial Property Department. With Flexible working available, the candidate is guaranteed a good work/life balance.

    Main Duties:

    Buying and Selling of commercial properties Residential Plot Sales Dealing with New build Property matters Working to support client\'s development properties Covering general Commercial Property matters


    Holiday Allowance Annual Bonus based on Financial Performance Health Cash Plan Child Care Voucher scheme Reduced Travel Costs

    If you are interested in this role, please contact Clementine Matiwaza at AJ Chambers